COMPANY DESCRIPTION
Our client believes that 99% of innovations should improve people’s lives. To do that, whenever a company has an important business decision to take, they offer instant access to the voice of end-users via their B2C and B2B communities and digital tools and expertise to gain clear insights on the motivations and preferences of their target audience. This helps them make day-to-day business decisions in a straightforward and iterative way and make the right decisions (‘first time right’).
YOUR CHALLENGE
As a Project Manager you report to and work in tandem with a Client Service Director (CSD, either a founder or a senior profile with at least 20y experience) to serve the company’s most important (long-term collaboration) clients. Driven by your curiosity, your first responsibility is to understand the business challenges of your client. In combination with your CSD you identify opportunities for improving performance & impact at the client. As a PM, you take care of project management related tasks: you document interactions, plan meetings, pro-actively follow-up on open action points, you manage timings and ensure the budget is under control. All in all, you ensure high quality in delivery and make sure the client is satisfied. You act as a switchboard, an expert in connecting teams to Product, Community and Delivery solutions to guide clients, partners and prospects to overcome technical and business challenges.
YOUR SUPERPOWERS
- A structured project manager: you have great organizational skills, particularly in project management, account overview & budget management. You have attention to detail.
- Service minded: you pro-actively communicate, you make sure SLA's are met, you overdeliver. All with the purpose of making your client happy. You love to work with people & go the extra mile for your clients.
- A reliable force: you like details, you meticulously manage all angles of your work. You know your client and you make sure they can rely on you (and the company).
- A connector: you know which expert to activate depending on the situation and are a problem solver. You are able to communicate professional at any level in the organization (or are willing to learn to do this).
- A fast learner: you appreciate steep learning curves & thrive in fast-moving environments.
- A communicator: you have excellent (written / verbal) communication skills and are fluent in French/Dutch & English.
- You have a minimum of 2 years of work experience and are looking for a meaningful challenge!
WHY THIS COMPANY?
- They build for long term success with a sustainable and agile mindset: they invest in long-term relationships.
- They’re curious: become first to know what type of innovations their clients (in a wide variety of sectors) are working on.
- They’re bold and stay actionable by delivering actionable insights for making impactful decisions.
- Feel the excitement of working in a start-up (founded 2018).
- A highly competitive salary package, a motivated team and flexible work hours.
- Be in the know about the innovations with their top clients including Telenet, Engie, Colruyt, Liantis, BARCO, KBC, BBDO, Burger King, D’Ieteren…
BE-23371